Delete your SpaGo account

For the SpaGo app (lk.spago.app)

In the app

1. Open SpaGo and sign in.
2. Go to Settings.
3. Tap Delete my account.
4. Enter your password and confirm.

Your account is deleted immediately.

Without the app

Email [email protected] from the email address on your account with the subject "Delete my SpaGo account". We may ask you to confirm that the account is yours, and we will complete the request within 30 days.

What is deleted

• Your reviews, likes, reports, notifications, interests and registered devices
• Your sign-in sessions and verification codes
• Documents you uploaded to claim a spa
• Your name, email address and phone number, which are removed from your account record

What is kept

• Spa listings you added or owned stay in the directory, but are no longer linked to you
• Your ownership claim records stay without your personal details
• A deletion record containing only a one-way hash, with no readable personal details, kept for security and legal purposes
• Routine server logs and backups, until they expire in the normal course of operations